Atlas Technologies, a rapidly expanding company supporting the US Military and other Government entities, is seeking a passionate, flexible, highly motivated team player to join our group of Information Technology professionals. If you are comfortable in intense fast paced environments, can think fast on your feet, and excel in team-based collaborative efforts, then this may be the right fit for you.

We are seeking a full-time Firewall Engineer who will independently troubleshoot Enterprise Network issues to ensure continuity of service for our Defense Health Agency (DHA) customers.

Workhours – Telework from San Antonio, TX area Monday, Wednesday, Thursday and Friday (10:30 PM-6 AM) with 1 day a week onsite (Tuesday night to Wednesday morning)

You Will:

• Evaluate circumstances, identify root causes, and develop a plan for resolution.
• Provide Tier I/II helpdesk support for all tenants in the DHA network.
• Triage issues and resolve and/or escalate to the appropriate network teams for remediation.
• Engage with internal and external customers to provide status updates on network issues.
• Troubleshoot issues with a variety of different network devices and protocols.
• Work in a team setting and make recommendations related to troubleshooting, device configuration, and documentation.
• Document projects, support actions, and other administrative artifacts to serve as reference material for related support activities and management staff.
• Ensure incidents and service requests adhere to established service level agreements.
• Resolve issues in a timely manner dealing with a variety of different network devices and protocols following applicable reporting formats.
• Support shifts to cover a 24x7 operational environment when required.

You Have:

• U.S. Citizenship.
• A minimum of a Department of Defense (DoD) Secret level Security Clearance.
• 5+ years relevant experience in supporting a large network infrastructure.
• An understanding of complex networks and be able to utilize the latest practices and principles to resolve issues.
• A strong working knowledge with Cisco Routers/Switches, Palo Alto Firewalls, and F5 Network devices.
• A strong sense of urgency including self-governance on task priority.
• A solid understanding of TCP/IP regarding routing and subnetting.
• The ability to work in a dynamic, high paced, team environment.
• Strong oral and written communication skills.
• A baseline Security Certification: (CySA+, GICSP, GSEC, Security+ CE, or SCCP).
• Operating Environment Certification: Cisco (CCNA or CCNP) or Palo Alto certification.
• Experience with the following Network protocols and services:
  • Routing Protocols (OSPF, BGP)
  • Access Control Lists
  • Layer 2 Switching
  • Spanning Tree
  • Packet Analysis

We’d be Impressed if You Had:

• A Bachelor of Science degree in Computer Science or a related discipline.

Want to hear more? Read on to see what our Team Members say about their experience:

“Atlas Tech has the culture, trust, and fairness that you expect of the best of communities. I feel lucky to be part of their amazing journey of growth as a standout organization.” - Syed

“You are not just a number here at Atlas. I have been with Atlas for over 13 years now I can say that Atlas displays a genuine interest in its employees. This is evidenced in its commitment to mentoring every employee and providing educational paths for each employee’s personal and professional growth within the company.” - Ian

Atlas Tech is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, genetic information, or protected veteran status. We are committed to fostering an inclusive workplace where diverse perspectives are valued and respected.

Accessibility & Accommodations

Atlas Tech strives to make our website, www.atlas-tech.com, accessible to all users. If you need assistance completing the application process or require a reasonable accommodation due to a disability, please contact us at hr.recruiter@atlas-tech.com.

This contact information is designated for accommodation requests only and cannot be used to inquire about the status of an application. Atlas Tech is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

Atlas Tech offers a competitive salary, generous benefits package, and an opportunity to make a positive impact in your own community.